That is conditionally possible. Hardtops, luggage compartment covers, roll-in covers and so on are stored on special pallets in our external warehouse. We cannot and do not want to remove these before shipping or assembly. Products such as snorkels, crash bars, floor mats or the like can be viewed without any problems at Vorholzstraße 5, 89343 Jettingen Scheppach OT Ried.

No. Our prices shown in the webshop are usually non-negotiable.

Exceptions are requests to equip fleets and large orders.

We currently have the options via Paypal, Sofortüberweisung,
Bank transfer or pay with cash / EC card if you pick it up yourself. We
However, we are currently working on being able to soon offer the option of paying in installments via PayPal and purchasing on account via Klarna.

If the item does not fit, please contact us by phone or email. We'll help you find a solution.

You have 14 days according to the Distance Selling Act to send the item back to us without giving a reason.

However, this does not apply if we have ordered the item especially for you or have personalized it for you.

A return is also excluded if you made the purchase on behalf of a company, unless a return was previously agreed in writing if it does not fit!

Since we do not offer returnable items, you are responsible for the return shipping costs.

Contact us by email or phone if you have noticed that you have ordered the wrong variant of the product. As long as the item has not yet been shipped, we can still change the order.

If you only notice the error after receiving the goods, we can exchange the item for you. Please send the unsuitable product back to us and send us the proof of delivery with the tracking number by e-mail. As soon as we have proof that you have sent the product, we will send you the right item free of charge.

Yes, you can also pick up your order from us on site. Please wait until you receive a delivery note from us by e-mail.

Safety note:

*Personal Safety Equipment (PPE)

* Safety shoes l S-1

*High visibility vest

Before loading, you must confirm that you are carrying the necessary load securing equipment with you.

If this is not the case, ORP can refuse loading.

Securing the load:

The vehicle driver takes the load securing at one for it
provided and marked space, which is assigned to him by the ORP loading staff in individual cases.

The load securing is according to DIN and EN standards as well as the
To carry out VDI guidelines 2700 ff. for road vehicles.

ORP-GROUP employees check the securing of the load according to the "ORP rules for a safe load".

If there are no complaints, you will receive the shipping documents
or the delivery note and can drive out.

Even if the customer picks it up himself, he is obliged to return the goods
must be checked for completeness, correctness and condition immediately upon delivery.

Any shortages and defects must be reported to the ORP warehouse staff immediately.

The goods are otherwise deemed to be valid from this point in time
received in accordance with the contract.

Obvious and hidden transport damage can occur afterwards
can no longer be asserted by the customer.

You have 14 days to pick up the item from us free of charge. After this period, storage fees of 2.50 € / day will be charged.

After receipt and inspection of the goods, the purchase price will be transferred back within a few days.